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Marketplace reviews

Both buyers and sellers can leave reviews relating to completed Services by selecting Reviews from the Dashboard menu or drop-down menu.

Reviews are important component of Community governance, as transparency will encourage an efficient work flow.

Reviews (of sellers) will assist buyers in:

  • determining the quality and value offered by competing suppliers
  • choosing the supplier that best suits their needs

Reviews (of buyers) will assist sellers to:

  • evaluate buyer requests to determine which buyers are most likely to appreciate their offering
  • better understand buyer needs and habits, so they can tailor their offerings and proposals more accurately to buyer requirements

Bi-lateral reviews can only be left after a task has been marked as:

  • Completed (by the seller)
  • Delivered (by the buyer)