Both buyers and sellers can leave reviews relating to completed Services by selecting Reviews from the Dashboard menu or drop-down menu.
Reviews are important component of Community governance, as transparency will encourage an efficient work flow.
Reviews (of sellers) will assist buyers in:
- determining the quality and value offered by competing suppliers
- choosing the supplier that best suits their needs
Reviews (of buyers) will assist sellers to:
- evaluate buyer requests to determine which buyers are most likely to appreciate their offering
- better understand buyer needs and habits, so they can tailor their offerings and proposals more accurately to buyer requirements
Bi-lateral reviews can only be left after a task has been marked as:
- Completed (by the seller)
- Delivered (by the buyer)